Display based on Specified Commercial Transaction Law

business
name

KOBE INTERNATIONAL LTD,

86-90 Paul Street, London, England, EC2A 4NE

Operation
manager

Ivy Tran 

Business scope

Footwear production and sales

office

86-90 Paul Street, London, England, EC2A 4NE

post code

EC2A 4NE

telephone number

+44 7883 319355  (available from 10:00 to 18:00 on business days)

contact address

support@kobefootwear.com

How to order

the internet

payment method

Credit Card/
Debit Card/Paypal

Due date for payment

We will do it within 1 day after your order.
If payment is not received within 1 day after placing an order,
it will be assumed that there is no intention to purchase, and the order will be automatically cancelled.

Delivery period

We will arrange for shipping within 1-2 business days from the day after payment processing is completed.

Your order will be shipped directly from overseas, so it usually takes 7-10 business days from shipping to arrival.

Delivery charge

If the purchase amount is less than 4,000 yen, the shipping fee will be 1,500 yen nationwide.
Free shipping for purchases over 4,000 yen.

delivery company

Yun Express

Return/
Exchange Policy

Items can be returned or exchanged within 30 days of receiving the item.
The customer will be responsible for returning the product due to customer's convenience.
If the product is defective, we will bear the cost.

Shipping fee for returns/exchanges 

If the product is defective, we will pay the return shipping fee.
If the product is not defective, you will be responsible for return shipping charges.

Returns/defective product handling

Please consult with our customer support team and return it to KOBE customer support division..

Explanation of charges other than the product price

In addition to the sales price, if the purchase amount is less than 3,000 yen, the shipping fee will be 1,500 yen nationwide.